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Introducing Client Services Manager Helen Board

Written by Claire Price

We sat down with the newest member of the Method Marketing team to find out more about her new role and past experience.

Can you tell us a little bit about your past experience?

I started out in PR about 20 years ago, gaining experience in agencies based in the Midlands (I’m not a Norfolk girl born and bred!) before moving east. 

My role has evolved over the years as a result of the changing needs of clients, so while I’ve always kept my hand in creating content – whether that be case studies, brochure copy, advertising copy or editorial – my primary role has been marketing account management. I’ve worked for numerous clients in a very wide range of industries over the years, and have managed projects across all disciplines.

What does your new role in Method Marketing involve?

As client services manager, I am the first port of call for clients, but ultimately – as Lucy calls it – I help to keep all the plates spinning! Prioritising work, writing briefs and liaising with clients are all daily tasks. We also use a project management tool which every job goes into, so a lot of my time is spent keeping this up to date and making sure deadlines are met.

What do you enjoy most about the job?

Agency life is hectic but great! This is because you get to work with so many different brands that you never get bored! I enjoy taking new briefs from clients and interpreting them, and of course seeing results. 

What do you like about working with Method Marketing?

As well as being a very warm and friendly team, Method has an incredibly high level of professionalism and a real focus on quality. Since joining, I’ve been really impressed with the work that’s been delivered – often on very short timeframes! Client relationships are clearly very strong – we really are an extension of their teams, not just a supplier. 

What do you like to do outside of work?

With two young children weekends are often a blur of birthday parties, playgrounds and tidying up! But I do try and squeeze in some form of exercise and family time. We like to get out on our bikes or head to the Norfolk Broads, which we are lucky to live close to. I also enjoy cooking – generally with a glass of Malbec to hand.

Speak to Helen today!

If you’d like to talk to Method Marketing about your organisation’s content needs, get in touch with Helen today by emailing helen.board@methodmarketing.org.

29th September 2022

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